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14-Day Window: Return or exchange your items within 14 days of delivery.

Easy Exchanges: Need a different size? We’ll swap it for the same model within 5–7 working days.

Condition: Items must be in their original box/packaging with all price tags attached.

Refunds: *

• Online/Instapay: Returned to your original payment method (3–7 days).

• Cash on Delivery: Refunded as Aldokana.com wallet credit for future use.

Shipping Fees: Delivery and return shipping fees are non-refundable (except for defective items).

Hygiene Exclusions: For health reasons, socks, swimwear, sports bras, headwear, water bottles, and goggles cannot be returned/exchanged unless defective.